G7 InfoTech  
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  BPO/KPO Services
 
 
Services
     
  ESSENTIAL SERVICES  
     
     
     
     
     
     
 
   
   
     
     
     
     
     
  KPO SERVICES  
     
     
     
     
     
     
     
     
   
 
     
  At G7 InfoTech BPO Service Unit we cater to the needs of emerging businesses, providing cost effective and result yielding business process solutions.  We provide significant and quantifiable business benefits, with strict adherence to quality standards. Our integrated business solutions help customers to align their performance with corporate strategy.

G7 InfoTech BPO Services boasts of its execution capabilities and has been consistent in delivering results to its clients.  Over years of handling millions of customers we have gained considerable insights in customer contact management which is replicable to all domains and companies where better customer interaction is critical to success.  Our ability to break down complex work flows into executable and lean business process, leverage with technology and bring best practices across industries has resulted in improved effectiveness of the results for the clients.
 
     
 
  Across domains
 
     
 
  Customer Contact Management   Technical Support   Back Office  
             
  Customer Acquisition   Phone, Mail & Chat Support   Record to Report (R2R)   
  Customer Support   Computers   Procure to Pay (P2P)  
  Relationship Management   All Products   Order to Cash (O2C)  
  Retention   All Services   Customized FAO  
  Grievance Handling          
 
 
   
 
  Domain Offerings
 
     
 
  Insurance   Credit Cards   Retail Banking   Life Sciences  
  New Business Acquisition   New Business Acquisition   New Business Acquisition   Patient Relationship Management  
  Policy Servicing   Credit Underwriting   Customer Service   Primary Data Collection  
  Renewal Management   Card-holder Service   Account Servicing   IVRS / IWRS Services for Clinical Research  
  Appointment Generation   Collection   Payoff/Closures   Call centre support for Pharmaco-vigilance  
  Procuring Policies   Query Handling   Email & SMS Services      
  Business Analytics   Grievance Management   ATM Monitoring Channel      
 
   
 
  Our differentiators
     
Professionalism in acquiring, transitioning and executing a process  
     
Commitment to deadlines in delivering quantity and quality  
     
Process enhancement through innovation  
     
 
 
 
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